#OFFICE 365 PASSWORD RESET ADMINISTRATOR EMAIL HOW TO#
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Testing Self-Service Password Reset User Experience In this article, the default configuration will be used.

Turn on or off the ability of users to unlock their locked-out accounts without requiring a change of password.

Turn on or off the password writeback option to on-premises directory.

#OFFICE 365 PASSWORD RESET ADMINISTRATOR EMAIL HOW TO#

The steps below will teach you how to do just that.įirst, log in to the Microsoft Azure portal using your global administrator account and go to the Azure Active Directory blade.Īs you can see from the image above, you have the option to:

All – Choosing to enable SSPR in this state will apply SSPR to all users in your tenant.Įnabling SSPR for Organizations with Cloud-Only Setupįor cloud-only organizations, enabling SSPR is only a matter of flipping a switch to turn it on and apply the most basic setup.

Note: SSPR allows only one group as a target at a time when you choose the Selected state. This is the SSPR state that will be used in this article. Using this state, you can add users to a target group in batches. This is useful when doing a staged rollout.

Selected – In this state, SSPR is applied to a selected group only.

Admins are required to use two authentication methods to reset their own passwords using SSPR. Note: SSPR is always enabled for admins even if the state of SSPR is set to None.

None – In this state, SSPR is disabled for every user in your tenant.Each state represents how SSPR is applied (or not applied) to users. This helps limit the possible impact on a minimum, especially when implementing SSPR in batches. It is a good thing that SSPR can be enabled to target only members of a selected group. One of the biggest concerns when implementing new features is how users can be impacted. But, the act of enabling is not the same as carefully implementing. The process of enabling SSPR is very straightforward. Please refer to the image below, showing the features and required licenses.Ĭompare editions and features Knowing the Self-Service Password Reset State Options

#OFFICE 365 PASSWORD RESET ADMINISTRATOR EMAIL LICENSE#

Depending on the intended implementation of SSPR features, a different license or subscription might be required.

In this article, SSPR will be enabled to target only the members of the group named SSPR-Users. This group will be used as the target to allow SSPR.

A group to which the non-administrator account is a member.

In this article, the On-Premises user account *HybridUser *****will be used.

A non-administrator account in Windows AD that is synced to Azure AD.

This is optional and only needed if you plan to enable password writeback to Windows Active Directory.

On-Premises Windows Active Directory with Azure AD Connect installed and configured for sync.

In this article, the cloud-only account named CloudUser will be used. This account will be used for testing the SSPR user experience.

A non-administrator cloud-only account.

This account will be used for the configuration and management of SSPR.

#OFFICE 365 PASSWORD RESET ADMINISTRATOR EMAIL TRIAL#

If you do not have this yet, you can request for a trial account.

A working Azure AD or Microsoft 365 Tenant.

This article is a walkthrough, and if you plan to follow along, you need to have the following requirements in place.

Registering the Self-Service Password Reset Authentication Information.

Testing Self-Service Password Reset User Experience.

Configuring Support Contact Information.

Configuring Self-Service Password Reset Options.

Enabling Password Writeback Feature in Azure AD Connect.

Enabling SSPR for Organizations with Hybrid Setup.

Enabling SSPR for Organizations with Cloud-Only Setup.

Knowing the Self-Service Password Reset State Options.

You’ll learn how SSPR can be implemented for cloud-only and hybrid organizations. In this article, you will learn about how to enable, configure, and test the self-service password reset service. Implementing SSPR may significantly improve user experience and bring down the number of password reset related requests.

With SSPR, users can be allowed to perform password reset operations on their own accounts. These concerns can be addressed by implementing the self-service password reset in Office 365 or SSPR. Unless the user is a VIP, most password reset requests are treated as low priority and can take days before they get processed. Users can quickly get inconvenienced and frustrated having to go through a case management process so that their passwords can be reset.

#OFFICE 365 PASSWORD RESET ADMINISTRATOR EMAIL PRO#

If you’re an IT pro and struggling with password reset issues in Active Directory, be sure to check out Specops’ uReset tool. Is your team getting bombarded with password reset requests? Let’s admit it users tend to forget their passwords or manage to get themselves locked out from time to time.

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